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Improving Service Manager - we're not kidding!

Update Rollup 6 is out! :)http://support.microsoft.com/kb/3039363We are constantly improving SC Service Manager and we're not kidding about it ;)The fixes and performance improvement in Update Rollup 6...

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Global Service Monitor not working because the remote certificate is invalid...

When we install and use Global Service Monitor in System Center Operations Manager 2012, the Management Server(s) need to access the GSM site in Azure which will be using a certificate from Microsoft....

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Data Warehouse issues after upgrading OM 2012 SP1 to R2

After upgrading SC Operations Manager 2012 SP1 to R2 you might notice general problems related to the Data Warehouse component, including Reporting of course. This may happen in situations where on...

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How object GUIDs are created in Operations Manager and Service Manager

There are some questions on how the object GUIDs are calculated in Operations Manager and Service Manager when thinking about moving MPs to different Management Groups and/or side-by-side migration...

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Some Alerts are not appearing in Reports in Operations Manager and we see...

Here is an interesting issue I came across. I did not encounter this too often but still, it's very interesting and it was very fun to troubleshoot! In case you get the same error I suggest opening a...

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Fixing Service Manager Data Warehouse Registration Information

There are quite a few situations where we end up having "corrupt" – actually orphaned or missing – information about the DW Registration. I have created a tool which you can use to fix *mostly* all...

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Update Rollup 4 for System Center 2012 R2 – important update for the Service...

So, Update Rollup 4 for System Center 2012 R2 is out as you might know http://support.microsoft.com/kb/2992012 I encourage you to install UR4 for Service Manager because next to other fixes, there's a...

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Service Manager Data Warehouse Troubleshooting

There are some great articles out there which talk about troubleshooting the Data Warehouse. In this article I will be going into explaining the internals of the Data Warehouse along with...

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Improvements are here for the Data Warehouse and others in Update Rollup 5

Update Rollup 5 is here: http://support.microsoft.com/kb/3009517 Beside other cool fixes, this UR includes also some cool changes for the Data Warehouse component. These will make it much easier to...

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Free ebook: Microsoft System Center Operations Manager Field Experience

So, here's a cool ebook on OpsMgr for you! http://blogs.msdn.com/b/microsoft_press/archive/2015/04/21/free-ebook-microsoft-system-center-operations-manager-field-experience.aspx Check out the...

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Improving Service Manager – we're not kidding!

Update Rollup 6 is out! http://support.microsoft.com/kb/3039363 We are constantly improving SC Service Manager and we're not kidding about it The fixes and performance improvement in Update Rollup 6...

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Troubleshooting LFX Connectors in Service Manager – the SCCM Connector where...

Hi everyone! It’s been a while since my last post. I’ve been pretty busy with migrating to the cloud, hehe I do have some posts however, which I wanted to write and never got the chance to yet. So,...

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Export and Import data of a MP in Service Manager when the MP needs to be...

Ever authored a Management Pack and after it is in production for quite some time, you figured out that you need to make a breaking change – one that will require you to remove the MP first as it...

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Transforming Incidents to other WorkItem types via Console Tasks in Service...

The entire solution (source code) is available here: https://github.com/SubZer0MS/TransformWorkItemTasks I have been asked to create a solution for Service Manager 2012 R2 that contains Console Tasks...

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SCCM Server hangs due to memory pressure (Kernel Cache Manager)

Got a request the other day to have a look at a full memory dump of a SCCM server that was hanging due to physical memory pressure (has 32GB RAM installed). As it is the case usually in these...

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Network Discovery not working in SCOM due to DLL corruption (debugging DLL...

So, wow, this was nice! … a super one-off scenario related to SCOM. This is very interesting though from a point of view of debugging and can theoretically happen in any application, so we are going to...

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